Sustainability
Sustainability
Sustainability Policy
As ASKA HOTELS :
- To enhance the resilience of disadvantaged and vulnerable groups against climate-related extreme events, economic, social, and environmental shocks, and disasters; to provide social support to disaster victims; to ensure equal employment opportunities; and to reduce vulnerabilities
- To provide employment and internship opportunities to individuals from various cities across our country as well as from many countries around the world through our strong corporate culture.
- To ensure Food Safety through our expert teams by implementing strict hygiene controls throughout the entire process from procurement to service, and to work towards reducing food waste.
- To prioritize the nutritional needs of our employees and stakeholders by offering safe food and balanced menus prepared by nutrition specialists.
- To upport the protection of ecosystems by preferring plant species that strengthen resilience to climate change, extreme weather conditions, drought, floods, and other disasters, and that progressively improve land and soil quality; and to give importance to afforestation.
- To protect endemic, local, and endangered flora and fauna, and to ensure their healthy development within their natural habitats through proper care and monitoring.
- To prioritize occupational health, safety, and quality throughout our services in order to ensure reliability.
- To organize training programs conducted by professional experts to support the motivation and mental well-being of our employees.
- To provide continuous healthcare services to our guests and employees, and emergency healthcare support to the local community when needed, through our health unit equipped with accessible and essential medical equipment on a sustainable basis.
- To prioritize the health and safety of our employees—our most important stakeholders—while supporting their access to quality vocational and technical training and investing in their professional development.
- To organize environmental awareness and educational activities on ecology and flora-fauna together with our guests.
- To ensure women’s full and effective participation at all levels of management and to provide equal opportunities for leadership.
- To uphold freedom of opinion and belief, and to adopt a strict non-discrimination policy regardless of language, religion, race, gender, social class, age, or union membership. The protection of human rights is our fundamental principle, and we expect the same sensitivity from our stakeholders.
- To provide reliable drinking water for everyone and support fair access, demonstrating our commitment to the local community.
- To ensure efficient water use by regulating irrigation hours, improving equipment in line with technological developments, and conducting regular maintenance of our infrastructure systems.
- To discharge wastewater directly into the sewage connection system and to reduce wastewater pollution loads by facilitating the breakdown of fats with supportive bacteria.
- To support clean energy by selecting energy suppliers based on their renewable energy ratios.
- To closely follow technological developments, including hybrid systems, and continuously update our systems accordingly.
- To ensure equal pay for equal work for all male and female employees.
- To monitor our emissions and implement initiatives in line with our objective of reducing our carbon footprint.
- To inform our guests about nearby public transportation options and bicycle use.
- To provide information to all stakeholders to support the protection and promotion of our cultural and natural world heritage.
- To produce according to demand in order to ensure sustainable management and efficient use of natural resources and to prevent food waste.
- To ensure environmentally responsible management of chemicals and all types of waste throughout their life cycle; to prevent their release into air, water, and soil; and to ensure proper storage and transfer to licensed facilities in order to minimize harmful impacts on human health and the environment.
- To organize environmental drills to strengthen resilience and adaptive capacity against climate change-related risks and natural disasters.
- To contribute to the local economy by selecting local suppliers and raw materials; and to support sustainable tourism through environmentally friendly purchasing practices that generate less energy consumption, water use, and waste.
- To maintain our coastal and marine areas at an optimal level of cleanliness, to respect aquatic habitats, and to protect biodiversity.
- To protect Caretta caretta sea turtles that lay their eggs on our beach by ensuring their safety and monitoring their development processes.
- To promote awareness of endemic plant species located within our facilities and to ensure their maintenance in order to protect terrestrial ecosystems.
- To use eco-labeled paper products in support of sustainable forest management.
- To work in cooperation with local authorities through our Security Department to ensure a safe environment and reduce all forms of violence.
- To recognize that children are our future; to prioritize their growth in freedom and safety without exposure to exploitation; to organize awareness trainings for our staff to combat child abuse and exploitation; and to cooperate with local authorities and non-governmental organizations.
- To adopt the principles of the United Nations Convention on the Rights of the Child and UNICEF as guiding frameworks.
- To condemn and prevent any behavior—verbal, non-verbal, physical, or suggestive of a sexual nature—directed toward children, recognizing it as a violation of children’s rights.
- To ensure that there is no child labor at any level within our facility and to expect the same sensitivity from our stakeholders.
- To evaluate effective partnership opportunities such as organizations and fairs in order to enhance access to science, technology, and innovation.
- To represent our country and destination through promotional activities both domestically and internationally, and to support eco-tourism.
Publication Date: 16.05.2023
Revision Number: 02
Women’s Rights and Gender Equality Policy
As Aska Hotels, we attach the utmost importance to gender equality within our organization.
- We are committed to ensuring the health, safety, and well-being of all our employees without discrimination based on gender.
- We value women’s participation in the workforce; therefore, we support female employees in all departments, provide equal opportunities, and encourage their involvement in company management and leadership roles.
- We carefully implement an “equal pay for equal work” policy without gender discrimination.
- We ensure fair task allocation in accordance with the principle of equality.
- We provide the necessary environment for all employees to benefit equally from career development opportunities.
- We establish training policies for our employees and support women’s participation and awareness-building initiatives.
- We create working environments and practices that promote a healthy work–life balance.
- We adopt a zero-tolerance approach toward any form of exploitation, harassment, discrimination, oppression, coercion, defamation, or similar misconduct against women and vulnerable groups. We recognize and value the contributions women make to our institution and society, and we consistently support their presence and empowerment.
Publication Date: 27.02.2024
Revision Number: 0
Child Abuse Prevention Policy
As Aska Hotels, the identity cards or valid passports of children accompanying both domestic and international guests are checked by authorized front office personnel at the beginning of the stay. Guests are reminded to keep these documents with them throughout their stay.
In accordance with these documents, certain records may be maintained within the hotel and relevant forms completed. Where necessary, hotel management shall report such documentation to official authorities or law enforcement units.
If, during check-in, any suspicious situation is detected regarding a child’s identification document or passport (such as forged documents, forged passports, surname or photograph inconsistencies, etc.), the Front Office Manager shall be informed and follow-up procedures initiated. The General Manager shall be urgently notified, and if deemed necessary, additional information regarding the accompanying child shall be requested from the guest.
If any unusual circumstances are observed during check-in regarding the appearance or behavior of guests accompanied by children, the Front Office and Housekeeping Departments shall be informed and the guests shall be monitored throughout their stay.
Child visitors are only permitted to stay when accommodated in the same room as at least one adult. Guests are strictly prohibited from receiving visitors—including children—without the knowledge and approval of hotel management.
The following matters are considered violations of children’s rights:
- Physical or verbal violence and abuse (which may be committed by parents, guardians, hotel staff, or guests).
- Keeping children confined in a room for extended periods.
- Leaving children unattended within the facility without a parent or guardian.
- Forcing children to perform tasks meant for adults or assigning inappropriate responsibilities.
- Sexual abuse or pornography.
- Forcing children into illicit activities.
- Any employee or guest encountering such situations must immediately report the matter to management and their supervisor.
- Guests who purchase accommodation services, along with the children accompanying them, must comply with all hotel rules and all applicable laws and regulations of the Republic of Türkiye during their stay. They are also expected to respect general social norms and avoid behavior that may disturb other guests.
- Guests who persist in inappropriate conduct despite warnings from hotel management may, following consultation with their travel agency and with the approval of the General Manager, be removed from the property under the coordination of the Sales Manager, Guest Relations Manager, and Front Office Manager.
Publication Date: 27.02.2024
Revision Number: 0
2023 Sustainability Report
Sustainability refers to the activities undertaken to meet present needs while protecting natural resources and leaving a healthy environment for future generations.
Sustainable development signifies establishing a balance between humanity and nature by planning present and future growth in a manner that meets today’s needs without depleting natural resources, while enabling future generations to meet their own needs and continue to develop.
Sustainable development is a multidimensional concept encompassing social, ecological, economic, spatial, and cultural dimensions.
As ASKA LARA, we are fully aware of our responsibilities regarding sustainable tourism and sustainable development, and we remain committed to fulfilling them.
We strive to leave a better world for future generations.
SUSTAINABILITY POLICY
- Tostrengthenthe resilience of disadvantaged and vulnerable groups against climate-related extreme events and other economic, social, and environmental shocks; to provide social assistance to disaster victims; to ensure equal employment opportunities; and to reduce vulnerabilities.
- Toprovide employment and internship opportunities to individuals from various cities across our country and from many countries worldwide through our strong corporate culture
.To ensure Food Safety through our expert teams by implementing strict hygiene controls throughout the entire process from procurement to service, and to work towards minimizing food waste.
- To prioritize the nutritional needs of our employees and stakeholders by offering safe food and balanced menus prepared by qualified nutrition specialists.
- To support ecosystem protection by preferring plant species that enhance resilience to climate change, extreme weather conditions, drought, floods, and other disasters, and that progressively improve land and soil quality, while giving importance to afforestation.
- To protect endemic, local, and endangered flora and fauna and to ensure their healthy development within their natural habitats through appropriate care and monitoring.
- To prioritize occupational health, safety, and quality throughout our services in order to ensure reliability.
- To organize training programs conducted by professional experts to support employee motivation and mental well-being.
- To provide continuous healthcare services to our guests and employees, and emergency health support to the local community, through our health unit equipped with accessible essential medical equipment on a sustainable basis.
- To safeguard the health and safety of our employees—our most important stakeholders—while supporting their access to quality vocational and technical education and investing in their professional development.
- To organize environmental awareness and education activities on ecology and flora-fauna together with our guests.
- To ensure women’s full and effective participation at all levels of management and provide equal opportunities for leadership.
- To uphold freedom of opinion and belief, to prevent discrimination based on language, religion, race, gender, social class, age, or union membership, and to recognize the protection of human rights as a fundamental principle. We expect the same commitment from our stakeholders.
- To provide reliable drinking water for everyone and to support fair access in consideration of the local community.
- To ensure efficient water use by regulating irrigation schedules, improving equipment in line with technological advancements, and conducting regular infrastructure maintenance.
- To discharge wastewater directly into the sewage system and reduce pollution load by facilitating the breakdown of fats through supportive biological methods
- To support clean energy by selecting energy suppliers based on their renewable energy ratios.
- To closely follow technological advancements, including hybrid systems, and continuously update our operational systems.
- To ensure equal pay for equal work for all male and female employees
- To monitor our emissions and implement actions aligned with our objective of reducing our carbon footprint.
- To inform our guests about nearby public transportation options and bicycle accessibility.
- To raise awareness among stakeholders regarding the protection and promotion of cultural and natural world heritage.
- To produce in line with demand in order to ensure sustainable management and efficient use of natural resources and to prevent food waste.
- To ensure environmentally responsible management of chemicals and all waste throughout their life cycle; to prevent their release into air, water, and soil; and to ensure proper storage and transfer to licensed facilities to minimize harm to human health and the environment.
- To conduct environmental drills to strengthen resilience and adaptive capacity against climate change risks and natural disasters.
- To contribute to the local economy by prioritizing local suppliers and raw materials, and to support sustainable tourism through environmentally friendly procurement practices that generate less energy use, water consumption, and waste.
- To maintain our coastal and marine areas at optimum cleanliness levels, respect aquatic habitats, and protect biodiversity.
- To protect Caretta caretta sea turtles that lay eggs on our beach by ensuring their safety and monitoring their development processes.
- To promote awareness of endemic plant species located within our facilities and ensure their maintenance to protect terrestrial ecosystems.
- To use eco-labeled paper products in support of sustainable forest management.
- To cooperate with local authorities through our Security Department to maintain a safe environment and reduce all forms of violence.
- To recognize that children are our future; to ensure they grow up free from exploitation in a safe environment; to organize awareness training for our staff to combat child abuse and exploitation; and to collaborate with local authorities and non-governmental organizations.
- To adopt the United Nations Convention on the Rights of the Child and UNICEF principles as guiding frameworks.
- To condemn and prevent any verbal, non-verbal, physical, or sexually suggestive behavior toward children, recognizing such acts as violations of children’s rights.
- To strictly prohibit child labor at any level within our facility and to expect the same commitment from our stakeholders.[Metin Kaydırma Sonu]
- To evaluate effective partnership opportunities such as organizations and fairs to enhance access to science, technology, and innovation.
- To represent our country and destination through promotional activities both domestically and internationally, and to support eco-tourism.
History of ASKA Hotels
- ASKA Inc. was established in 1999 as a Limited Company.
- In 2000, Sun Queen Beach Hotel commenced operations.
- In 2001, Club Sun Heaven and Kleopatra Beste Hotel were incorporated into the company.
- In 2004, ownership of Sultan Pan Hotel was acquired and the property was rebranded as ASKA Baran.
- In 2008, the construction rights of Starliçe Hotel were acquired and the property was renamed Bayview Resort.
- At the end of the 2008 season, the operation of Club Sun Heaven was discontinued and the operation of Costa Hotel was undertaken.
- In 2008, ASKA Ltd. Co. changed its corporate title to ASKA Inc.
- In 2009, the operation of Justiniano Hotel was incorporated into ASKA (one year later, it was renamed Just In Beach).
- In 2009, ownership of Club N Hotel was acquired and the property was renamed Buket Resort & Spa.
- In 2010, Yuvam Apart, located adjacent to ASKA Baran Hotel, was leased, renovated, and offered for sale under the name Baran Garden.
- In 2010, the operation of Washington Resort Hotel was undertaken.
- During the winter season of 2011, the capacity of Buse Resort Hotel was increased.
- In 2012, the foundation of the 5-star, 545-room Lara Resort & Spa Hotel was laid in the Lara / Kundu / Kemerağzı region.
- The property officially opened in spring 2014.
- In 2015, ASKA Germany GmbH was established, and ownership of the President Hotel located in Berlin, Germany, was acquired and put into operation.
- In 2016, a new ASKA brand, Eight Days Hotels, was created, and Eight Days Istanbul in Sütlüce, Istanbul, commenced operations.
- In May 2017, ASKA River Suites, located in Antalya Kundu and owned by ASKA Hotels, was opened.
- In 2019, the operation of Grand Prestige Hotel in Side was undertaken and reopened under the name ASKA Grand Prestige Hotel.
- As of 2019, ASKA Hotels continued to serve the tourism sector with five hotels.
- Following the separation of Grand Prestige Hotel from the group in 2023, ASKA Hotels continues its operations with four hotels.
VISION – MISSION – VALUES – PRINCIPLES
VISION
As ASKA Hotels, our vision is to rank among the leading companies in the sector and to firmly establish our position with the ASKA brand.
MISSION
ASKA Hotels operates with an amateur spirit and a professional approach to contribute to the development of our country’s tourism image.
We are committed to providing our guests and employees with a peaceful, family-oriented environment and delivering service excellence in line with this principle.
VALUES
- Fairness
- Reliability
- Sensitivity
- CORPORATE RESPONSIBILITY
As ASKA Hotels, within the system we have established to prioritize the needs and expectations of our guests and stakeholders, strengthen guest trust, progress toward institutionalization, ensure effective service planning, resolve issues promptly, and enhance employee motivation and enthusiasm in order to deliver the right service to our guests:
- We aim to be prepared for events that may affect organizational processes and to respond to potential service disruptions in accordance with pre-established plans.
- We ensure continuity in review activities aligned with our quality objectives.
- We organize training programs to ensure the system is fully embraced and internalized by our employees.
- We fulfill all applicable requirements.
- We commit to allocating the necessary resources to support all activities carried
- We continuously improve our organizational processes to maintain a dynamic out within our management framework.
Our Corporate Responsibilities
Being Environmentally Responsible
Our primary objective is to conduct activities that contribute positively to environmental protection and the preservation of cultural heritage in the regions where we operate—and wherever possible beyond—while keeping our environmental impacts under control.
Supporting the Local Community
We prioritize employing personnel from the local community. Through the multiplier effect of the economy, we contribute to revitalizing the local economy by supporting regional employment. At the same time, we help local residents remain in their region rather than seeking employment opportunities elsewhere.
Sustainable Tourism
Meeting the needs of our guests and the local community with consideration for future generations, protecting natural resources and wildlife, ensuring energy and water conservation, and improving quality of life form the foundation of our sustainability efforts.
Creating Opportunities
We provide internship opportunities for tourism students to gain professional experience.
We support our employees through training programs and career management initiatives.
Wherever possible, we aim to develop our own employees, promote them to higher positions, and grow together as an organization.
We set specific targets to increase female employment and create equal opportunities within our workforce.
- ASKA HOTELS POLICY
Together with all our employees, delivering the highest quality service by prioritizing guest satisfaction above all else constitutes the primary objective of our hotels. In line with this objective:
Legal Compliance
ASKA Hotels adopts full compliance with all applicable legal requirements in all product and service processes as a fundamental principle.
Employee Safety and Investment in People
Our employees are our most valuable asset.
To ensure a safe working environment at ASKA Hotels, every employee is responsible for fulfilling their duties within the limits of their authority. Protecting all our employees and guests against potential risks is among our highest priorities. Accordingly, we commit to:
- Complying with all applicable national and international legislation and regulations.
- Identifying in advance unsafe conditions and behaviors that may cause occupational accidents or diseases and eliminating potential hazards.
- Adopting a proactive approach by conducting periodic inspections and taking preventive measures against identified risks.
- Minimizing all material and moral losses that may arise from occupational accidents and diseases.
- Ensuring effective and immediate intervention in the event of occupational accidents or diseases to minimize personal and corporate damages, while regularly monitoring and continuously improving the process.
- Addressing occupational health and safety risks at their root cause and transforming them into opportunities for organizational improvement.
- Increasing occupational health and safety awareness among employees through regular training programs.
- Establishing and continuously improving a strong occupational health and safety culture.
Guest Satisfaction – Guest Safety – Guest Focus
As ASKA Hotels, in order to ensure that our guests enjoy a pleasant, peaceful, and safe holiday experience—from the reservation stage through post-stay—we commit, within the framework of our obligations to legal authorities and supplier companies, to handle all special requests and complaints free of charge and with due diligence:
- To initiate a resolution process by recording all requests and complaints impartially, honestly, and without discrimination.
- To ensure that all communication channels through which guests may submit requests and complaints remain open and accessible at all times.
- To conduct awareness and training programs, starting from senior management, to ensure that every employee adopts a guest-focused approach in complaint and request management.
- To compensate material or moral damages suffered by guests arising from services not delivered as committed.
- To review and finalize requests and complaints within reasonable timeframes according to conditions and the level of guest satisfaction required, and to inform guests accordingly.
- To continuously improve and develop the experiences shared with us by our guests and to allocate all necessary resources to achieve this goal.
- To strictly adhere to the principle of confidentiality throughout the request and complaint management process.
Respect for the Environment
We commit to:
- Contributing to environmental protection by complying with international standards and applicable environmental legislation.
- Fulfilling environmental obligations and preferring sustainable resource use.
- Using energy and natural resources efficiently in all our operations.
- Preventing environmental pollution by separating waste and contributing to recycling.
- Keeping noise levels within legal limits and preventing noise pollution through sound insulation where necessary.
- Maintaining emission levels within legally prescribed limits.
- Increasing environmental awareness among employees through regular training programs.
- Monitoring our activities both qualitatively and quantitatively and ensuring continuous system improvement.
- Implementing joint projects with various institutions and organizations to enhance environmental awareness among stakeholders (such as Blue Flag, Green Key Award, and Orange Flag initiatives).
- Involving all stakeholders in our environmental practices to increase awareness and meet their expectations.
Energy Efficiency
ASKA Hotels adopts the principle of utilizing energy resources in the most efficient manner and ensuring continuous improvement in energy performance and efficiency.
Food Safety – Hygiene
As ASKA Hotels, we commit to:
- Complying with all applicable national and international legislation and regulations.
- Continuously improving our Food Safety Management System, increasing its effectiveness, and cooperating with our suppliers in all related processes.
- Prioritizing human health at every stage of the supply chain to ensure the protection of product safety and quality.
- Ensuring our guests’ confidence and satisfaction in food consumption.
- Raising awareness through regular training programs and ensuring the internalization of food safety practices.
- Periodically assessing food safety risks to maintain consistency and continuity in service delivery.
- Conducting joint projects with various institutions and organizations to enhance food safety awareness among all stakeholders.
- Allocating the necessary resources for the effective implementation of food safety practices.
Our Investors and Business Partners
We work to accurately identify the expectations and requirements of our investors—who provide a peaceful and safe working environment for employees—and our business partners with whom we share common goals.
We strive to deliver services that exceed those of our competitors while maintaining optimal cost efficiency.
Support for the Local Economy and Sustainable Procurement Practices
We recognize our contribution to the local economy; therefore, we prioritize selecting local suppliers and sourcing raw materials from local companies.
In support of sustainable tourism, we adopt environmentally friendly procurement practices that minimize energy consumption, water usage, and waste generation.
Child Abuse and Harassment
We believe that protecting children is a shared responsibility.
We acknowledge that safeguarding child welfare and protecting children from all forms of harm is of utmost importance.
We recognize that ensuring all children within our sphere of influence are protected from physical and psychological abuse is a fundamental duty.
In light of these principles, our hotels—operating in both national and international markets—demonstrate the determination required to remain industry leaders, continuously improve their systems, and allocate the necessary resources to achieve excellence.
- SUSTAINABLE TOURISM
Sustainable tourism is more than merely mitigating negative impacts. It represents:
- Greater efficiency
- Cost reduction
- Higher product quality
- Proactive participation and increased awareness (among employees, guests, and suppliers)
- Protection and development of ecosystems (the essential resources for tourism) and livelihoods
- Enhanced competitiveness
- Strengthened customer experience
- A continuous process rather than a one-time initiative
- Not a bureaucratic obligation (such as simply writing reports or printing documents), but a philosophy, an attitude, and an openness to new and innovative ideas
- OUR ENVIRONMENTAL APPROACH
In order to be respected globally, we act with respect toward the environment and our planet.
Without compromising the comfort of our guests, we aim to control water, electricity, energy, chemical usage, and solid waste amounts, and to minimize potential harm to the environment and natural resources.
In line with sustainable tourism principles, the measures we have implemented have reduced natural resource consumption and updated operational practices to minimize—and where possible eliminate—damage to soil, water, and air.
Some of our sustainable tourism practices within our hotel include:
WASTE MANAGEMENT
Recyclable Waste
Waste management is a systematic approach that includes waste reduction at its source, separation according to characteristics, collection, storage, recycling, transportation, disposal, post-disposal monitoring, and related processes.
Within the Waste Management System implemented at ASKA Hotels, our primary objective is to reduce the amount of waste generated, ensure environmentally responsible disposal with minimal impact, and recover recyclable materials for reuse.
In our hotels, environmental awareness information has been included in guest brochures, and guests are encouraged to support our sustainability efforts.
Our personnel are provided with awareness training on the importance of waste segregation, and waste sorting practices are monitored by the respective departments.
In addition, through the warning labels posted in the restrooms located in common areas, we inform and remind users that toilet paper should be disposed of in waste bins rather than flushed down the toilet, for the benefit of the environment and our facility.
Sufficient waste bins have been placed throughout the facility to enable our guests to separate their waste appropriately.
We collaborate with authorized recycling companies for the proper recycling of the segregated waste and ensure regular monitoring and follow-up of the entire process.
Separate bins for each type of recyclable waste have been placed in all departments to ensure proper collection and recycling. The importance of waste segregation is continuously emphasized to our personnel.
Water dispensers equipped with purification systems have been installed in the staff cafeteria, fitness area, and Turkish bath, thereby reducing the consumption of large bottled water containers.
In order to minimize packaging waste, bulk-packaged products (such as large boxes and tubs) are purchased instead of single-use breakfast items.
Refillable soap dispensers are used in the general areas of our hotel.
Through staff awareness training, the disposal of used oils into drains has been prevented. With the support of grease traps, waste oils are collected and properly disposed of. Waste frying oils are stored in the designated waste oil collection depot and delivered for appropriate disposal.
Since commencing operations in 2014, ASKA Hotels has been separating recyclable materials. We are proud to share our recycling figures for the years 2021–2022–2023.
- Approximately 284 tons of paper and cardboard waste have been recovered. As a result of recycling 284 tons of used paper, approximately 16,137 mature pine trees and nearly 48,400 square meters of forest area have been preserved.
- To reduce paper consumption, we conduct our correspondence and announcements electronically whenever possible.
- Approximately 46 tons of metal waste have been recovered. Recycling 1 ton of metal waste results in savings of approximately 1,300 kg of raw materials.
- Approximately 370 tons of glass waste have been recovered. The use of recycled glass in production prevents approximately 315 kg of carbon dioxide emissions for every 1 ton of glass produced.
- Approximately 250 tons of plastic waste have been recovered. Recycling 1 ton of plastic packaging waste saves approximately 14,000 kWh of energy.
- In 2023, approximately 20 tons of waste vegetable oil were delivered to a licensed recycling company for biodiesel production.
Surplus Food
Leftover food is regularly donated to Kurşunlu Sokak Hayvanları Derneği.
Hazardous Waste
To ensure that hazardous waste generated in our hotels is disposed of without harming the environment, such waste is collected and labeled under appropriate conditions in designated hazardous waste storage rooms within each department. It is then delivered to licensed companies for disposal or recovery in compliance with legal regulations.
Waste battery collection boxes are available at various locations within the hotel to prevent environmental harm.
In 2023, a total of 1,517 kg of hazardous waste was delivered to licensed companies from our hotels. We ensure the proper collection and disposal of hazardous waste and provide regular training to our personnel to raise awareness on this matter.
In 2022 and 2023, “Recycling and Waste Segregation” and “Chemical Usage Training” were provided by qualified experts in the field.
For 2023, our objective is to ensure that all hazardous waste generated in our hotel is properly collected in the designated hazardous waste storage area without being mixed with other waste streams and delivered to licensed companies for appropriate disposal. At the same time, we aim to implement activities that will minimize the amount of hazardous waste generated.
We closely monitor our hazardous waste quantities. We make every effort to ensure that the materials we use do not contain hazardous substances wherever possible, and where such substances are present, we ensure their proper and compliant disposal.
CHEMICAL USAGE
Chemical substances are materials that facilitate our daily lives and are widely used in many areas; however, they may also lead to adverse effects if not managed properly. In our facilities, chemicals are used in maintenance-repair and cleaning activities.
Environmentally conscious cleaning means achieving hygienic standards while minimizing potential negative impacts on human health and the environment. Environmental harm can be reduced not only by selecting environmentally compatible cleaning products but also by using them economically and ensuring correct dosage. In this way, the overall environmental impact of chemicals can be significantly minimized.
Our priority is to ensure that all chemicals used are approved, properly labeled, and supplied in suitable packaging, and that the relevant Safety Data Sheets (SDS) are available. The purchasing department ensures that employees who will use these chemicals are trained in accordance with the information provided in the SDS, including usage quantities and methods, personal protective equipment requirements, and the measures to be taken under the “Emergency Procedures for Chemical Spills.”
Our chemical storage areas are designed with the necessary precautions against potential leakage, spills, or similar risks that may harm the environment. Chemicals are stored in compliance with their classification, the manufacturer’s storage instructions, and applicable regulations.
We cooperate with authorized companies for the safe disposal of chemicals and monitor the management of chemical waste.
We regularly monitor our chemical consumption levels and provide staff training to prevent unnecessary or improper use. Wherever possible, concentrated products are preferred to reduce overall consumption.
In our swimming pools, automatic dosing systems are used to ensure hygienic conditions while applying the minimum required amount of chemicals.
We ensure that the pest control company from which we procure services uses products that do not pose risks to human health or the environment. Additionally, we strive to make greater use of natural control measures (such as fly traps and adhesive papers).
In our chemical storage areas, all shelving systems are equipped with spill containment trays to ensure safe storage and prevent leakage.
ENERGY MANAGEMENT
One of the most important steps toward sustainability is ensuring energy efficiency. First, energy consumption must be measured in order to identify problems and determine potential areas for savings. Low-consumption equipment and systems should be preferred. Long-term improvements should be achieved through automation management and monitoring tools. Energy savings must be continuously analyzed through maintenance, supervision, and monitoring activities.
ELECTRICITY CONSUMPTION
We aim to ensure that all electronic equipment we purchase is energy-efficient and that all employees receive training on energy conservation.
The following energy-saving practices are implemented and continuously maintained in our hotels:
- Our hotel has 56 solar energy panels, resulting in an annual saving of approximately 8,000 m³ of natural gas.
- Minibars, televisions, and air conditioning systems used in guest rooms are rated A++ energy class.
- In all rooms, balcony door sensors automatically deactivate heating/cooling systems when the door is opened.
- In guest rooms and general areas, energy-efficient lighting or LED systems are used instead of incandescent or mercury-containing bulbs to reduce both energy consumption and hazardous waste.
- Our hotel has 22 cold rooms connected to a central system and monitored through automation.
- In general areas, 27 air handling units are inverter models with DX coils, representing energy-efficient new-generation systems integrated into automation.
- In the boiler room, 20 new-generation combi boilers are automation-controlled.
- Our booster pumps are inverter-driven, new-generation, equal-aging model Grundfos systems.
- Circulation pumps in the boiler room are speed-controlled Grundfos Magna3 series pumps.
- Aluminum window frames in general areas are fitted with 6+4 comfort glazing for improved insulation.
- Garden irrigation booster pumps and irrigation lines are connected to the automation system.
- Hot water production is ensured through new-generation plate heat exchangers.
- Motion-sensitive lighting systems are used in relevant areas to prevent unnecessary electricity consumption.
- Many areas within the facility are designed to maximize the use of daylight to reduce energy consumption.
- Electronic key card systems are used in guest rooms.
- Televisions with low standby consumption are installed in rooms.
- Employees are informed to keep curtains closed when guests are not in the room.
- Minibars are positioned away from heat sources to improve efficiency.
- In vacant rooms, curtains are kept closed during the summer season and open during the winter season to reduce the need for climate control.
- Roller blinds are used in meeting rooms, restaurants, and bar areas to reduce air-conditioning energy consumption.
- Air curtains are installed at doors opening from air-conditioned areas (such as terraces and gardens) to prevent energy loss.
- All electrical equipment undergoes regular maintenance and cleaning to minimize energy losses.
- Seals and gaskets of cold storage units, freezers, ice machines, and ovens are periodically inspected and replaced when worn.
- Cold room doors are kept open only briefly and infrequently; hot food is cooled in a blast chiller before being placed in cold storage units.
- Convection ovens are preferred over conventional stoves.
- Operating instructions are displayed next to machinery used in kitchens and laundries, and staff are trained accordingly.
- Electricity consumption is reduced through frequency inverters installed in heating system pumps, booster pumps, and main air handling units.
WATER CONSUMPTION
Due to daily activities, swimming pools, and various living areas, water consumption in our facility is significant. Therefore, efficient water use and effective monitoring are of great importance to us.
Without compromising health, hygiene, and guest satisfaction, we use water-saving equipment to reduce overall water consumption; we place water-saving information cards in guest rooms and provide regular training to our employees on this matter.
The following water-saving practices are implemented and continuously maintained in our hotel:
- Water flow is restricted through aerators installed on all room and general area fixtures. Aerators are regularly inspected and replaced when necessary.
- The water flow rate of all room and general area faucets is adjusted not to exceed 5 liters per minute, and 10 liters per minute in showers. These settings are regularly monitored, and any excessive flow rates are promptly corrected.
- Water-efficient and/or dual-flush systems are used in guest and staff toilets. Thus, water consumption does not exceed 6 liters per use. Stickers promoting water conservation are also displayed in restrooms.
- Motion-sensor urinals are installed in public restrooms.
- Motion-sensor faucets are used in hand-washing sinks in kitchens.
- Drip and sprinkler irrigation systems are used for garden watering.
- Through the ASKA Environment Card, guests are informed that they may opt out of room cleaning services in order to reduce water consumption and chemical usage.
- Towel and linen changes in guest rooms are carried out upon guest request, and guests are informed accordingly. In the absence of a specific request, changes are made every two days.
- In the stewarding department, pre-soaking water is reused for floor cleaning in appropriate areas instead of being discharged as wastewater.
PROTECTION OF NATURAL LIFE
As a hotel group operating globally, we are aware that we can set an example for people of different nationalities and cultures and encourage them to participate in our sustainability efforts.
Some of the plant and animal species living in our hotel garden and surrounding areas include:
- Caretta caretta
- Hedgehog
- Liquidambar orientalis (Anatolian Sweetgum Tree)
- Pancratium maritimum (Sea Daffodil)
- Iris
- Blueberry
ENVIRONMENTAL INFORMATION BOARD
An environmental information board is available at our facility to raise awareness among our guests about endangered species found in the region.
- OTHER ACTIVITIES TO PROTECT THE ENVIRONMENT
- Double-glazed windows are preferred in guest rooms and general areas to ensure thermal insulation.
- Guests are informed not to dispose of books, magazines, or newspapers they have finished reading; instead, they are encouraged to leave them in the hotel’s reading area. Likewise, guests may select reading materials from our library.
- Medical waste generated by guests (such as syringes and empty medicine boxes) is collected by trained personnel and handled in a manner that prevents harm to human health and the environment.
- Guests are encouraged to use public transportation during city visits and are provided with information regarding routes.
- Time-control panels are used in saunas to prevent unnecessary energy consumption.
- In meeting rooms, pencils are provided for guest use unless otherwise specifically requested.
- We recognize our contribution to the local economy; therefore, approximately 95% of our supplies are sourced from the local market. Of these suppliers, 17 are local companies based in Antalya.
- Wastewater from all our hotels is connected to wastewater treatment plants.
- Garden irrigation is carried out using timer-controlled systems, with drip irrigation applied wherever possible.
- Fire extinguishers and industrial cold storage units used in our hotel do not contain ozone-depleting CFC (Chlorofluorocarbon) gases.
- SOCIAL RESPONSIBILITIES AND COMMUNITY CONTRIBUTION
As ASKA Hotels, we are aware that being part of a community means upholding shared values. We recognize our social responsibilities and organize voluntary community activities throughout the year with the participation of our employees and local residents.
Career Management
In line with the vision and mission of ASKA Hotels, individuals who are hardworking, honest, guest-oriented, committed to personal goals, and open to development are always welcome to join our team.
We aim to support our human resources through continuous training and professional development, enhancing the knowledge and skills of our employees. We believe that by supporting talented young individuals who aspire to build careers in the tourism and hospitality sector, we can achieve even greater success together.
Support for Non-Governmental Organizations
- We collect blue plastic caps in support of the “Plastic Cap Campaign” organized by Türkiye Omurilik Felçlileri Derneği, which carries out national and international initiatives to address the medical, professional, economic, and social challenges faced by individuals with spinal cord injuries and other orthopedic disabilities.
- As in previous years, we supported TEMA Vakfı in 2023 by donating saplings to contribute to the protection and restoration of nature.
- We provide support to Lösemili Çocuklar Vakfı.
- We also support the Türk Eğitim Vakfı.
Additionally, in 2023, we proudly hosted the “Climate-Friendly Tourism Summit,” organized with the support of the Akdeniz Turistik Otelciler ve İşletmeciler Birliği (AKTOB) and the Orange Flag initiative, free of charge.
- PRESERVATION AND PROMOTION OF CULTURAL HERITAGE
- In line with our hotel concept, a Turkish Night is organized every Wednesday, during which distinguished examples of Turkish cuisine are served in our restaurant, promoting the richness of our cultural heritage to our guests.
Our spa area features a traditional Turkish Bath, offering guests an authentic experience of this cultural heritage.
- In the tenant shops within our facility, guests can purchase Turkish delight and decorative tiles, showcasing elements of Turkish culinary and artisanal heritage.
- The works of our artists Fikret Otyam and Filiz Otyam, which reflect Anatolian culture, including woven felt and paintings, are exhibited in the Fikret-Filiz Otyam Art Hall within our hotel.
- In our beach area, guests can enjoy Gözleme, a popular handmade dish from Turkish cuisine, prepared and served fresh on site
THE IMPORTANCE OF PRESERVING HISTORICAL ARTIFACTS
Historical artifacts are among the most valuable assets that reflect the past of a society or country, showcasing its culture and civilization in the present day. A nation without a history is destined to disappear; therefore, historical artifacts represent the most significant heritage of cultures, civilizations, and nations.
Protecting historical artifacts is crucial for preserving a nation’s culture. These artifacts reflect a society’s values and illuminate its past, making their protection a shared responsibility. Each individual must fulfill their duty by safeguarding historical objects and remaining vigilant against theft or illicit trafficking. Citizens should report any such incidents to the relevant government authorities.
- AWARDS AND CERTIFICATIONS
Awards
- 2014 HolidayCheck Quality Selection Certificate
- 2014 Pegast Best Hotel Chain
- 2014 Top Hotels 2014
- 2014 Booking.com Rating: 8.4
- 2015 Tripadvisor Certificate of Excellence
- 2015 Tripadvisor Excellence Award
- 2015 Hotel of the Year Award 2015
- 2016 Hotels.com Rating: 4.4
- 2023 Green Key
- 2023 Orange Flag
- 2023 Blue Flag
Certifications
- ISO 14001:2015 Environmental Management System
- ISO 9001:2015 Quality Management System
- ISO 10002:2018 Customer Satisfaction Management System
- ISO 45001 Occupational Health and Safety Management System
- ISO 22000:2018 Food Safety Management System
- ISO 50001:2015 Energy Management System
- STAFF ENVIRONMENTAL ACTIVITIES AND DRILLS
Staff receive environmental training as part of the annual training program. The training covers topics such as:
- Reducing the consumption of natural resources
- Minimizing and correctly segregating waste
- Handling hazardous waste
- Conservation of natural life
Training is conducted both internally and externally. Our Environmental Officer provides periodic training to raise awareness among all employees. In addition, chemical usage training is provided by our supplier companies to standardize chemical consumption and ensure that staff handling chemicals are well-informed. Environmental awareness is further enhanced through training from licensed vegetable oil recycling companies on the environmental impact of waste oils and the importance of proper collection.
To protect the thousands of trees within our facility in the event of a fire, the following measures have been implemented:
- Employees receive fire safety training.
- Emergency response teams have been established.
- Fire drills are regularly conducted.
- ASKA LARA ENVIRONMENTAL PROGRESS REPORT / ASSESSMENT
As a result of the activities carried out at ASKA Hotels in 2023, information and outcomes related to resource consumption are presented below.
The progress report focuses on electricity, water, and natural gas usage.
Concrete results of our sustainability efforts are presented in the attached tables and graphs, showing total consumption, per capita usage, and comparisons for the years 2021, 2022, and 2023.
2023 ENPG CALCULATION – REGRESSION ANALYSIS
[Details of the ENPG (Energy Performance and Consumption) regression calculations would be included here, showing trends and efficiency metrics for electricity, water, and natural gas consumption.]
This analysis allows us to monitor resource efficiency, identify improvement areas, and support our ongoing environmental sustainability strategy.
Natural Gas Consumption for the Years 2021–2023
Water Consumption for the Years 2021–2023
Electricity Consumption for the Years 2021–2023
As Aska Hotels, we attach great importance to gender equality in our organization.
- We ensure the health, safety, and well-being of all employees without gender discrimination.
- We support women’s participation in the workforce by providing equal opportunities in all departments and encouraging their presence in management positions.
- We implement an “equal pay for equal work” principle regardless of gender.
- We ensure fair task allocation based on equality principles.
- We provide equal access to career opportunities for all employees.
- We develop training policies and support women’s participation and awareness.
- We promote work environments and practices that support work–life balance.
- We adopt a zero-tolerance approach against any form of abuse, harassment, discrimination, coercion, or defamation towards women and vulnerable groups, and we continuously support the value women bring to our organization and society.
Publication Date: 27.02.2024
As Aska Hotels, identification documents or valid passports of children accompanying guests are checked by the front office staff during check-in. Guests are informed to keep these documents with them throughout their stay. Relevant records may be maintained within the hotel, and when necessary, information may be shared with official authorities or law enforcement.
If any suspicious situation regarding children’s identification documents (such as forged documents, mismatched surnames, or photographs) is detected, the Front Office Manager and General Manager are immediately informed, and further clarification may be requested from the guest if required.
If unusual clothing or behavior is observed during check-in, the Front Office and Housekeeping departments are informed, and monitoring continues during the stay.
Children may stay only when accompanied by at least one adult in the same room. Guests are not allowed to receive visitors, including children, without informing hotel management.
Child protection concerns include but are not limited to:
- Physical or verbal violence and abuse
- Keeping children locked in rooms for extended periods
- Leaving children unattended within the facility
- Forcing children to perform inappropriate tasks
- Sexual abuse or pornography
- Exploitation for illegal activities
Employees or guests encountering such situations must immediately report to management.
Guests and accompanying children must comply with hotel rules and all applicable laws and regulations of the Republic of Türkiye. Guests who persistently violate rules despite warnings may be removed from the property in coordination with relevant departments and with General Manager approval.
Publication Date: 27.02.2024
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